Service Experience Competition at Phil Gilbert Hyundai

Gillen Motors Pty Ltd “Hyundai Service CSI Survey” Competition Terms and Conditions – July 2024 - July 2025

1. Promotion:

1.1. This promotion is conducted by Gillen Motors Pty Ltd trading as;

  • Phil Gilbert Hyundai;
  • Phil Gilbert Lidcombe; and
  • Phil Gilbert Croydon;
(the “Promoter”) of 66 - 76 Parramatta Road, Lidcombe NSW. 
2. Promotion Period: The offer commences at the opening of business, 7.30 am on 1 July 2024 and ends at 6 pm on 30 June 2025. (the “Offer Period”)
3. Eligibility:

3.1. For valid entry,

3.1.1. The guest must complete a Hyundai Survey CS survey in their own name.

3.1.2. Anonymous surveys do not constitute a valid entry.

3.1.3. The entry will be valid only for the monthly prize draw in the month in which it is completed and reported to the Dealership by HMCA.

3.2. Complete” means that the guest validly completes a Hyundai Service Survey response via email.

3.3. Eligible guests will receive one entry per survey completed.

3.4. The offer is open to all Australian resident private guests aged 18 years or over. This includes Toyota bronze fleet guests.

3.5. The offer is not open to business guests.

3.6 The offer is not open to any employees of Gillen Motors Pty Ltd or its associated entities and their immediate families.
4. Prizes:

4.1. The monthly Prize consists of;

4.1.1. 1 x Phil Gilbert Hyundai service department credit to the value of $500.00 for use on services on the vehicle to which the survey relates;

4.1.2. Service credits can only be used at Phil Gilbert Hyundai service locations at Lidcombe and Croydon;

4.1.3. Service credits are valid for 2 years from the date of the prize draw; and

4.1.4. Service credits are not transferable or redeemable for cash

4.2. In total there will be twelve draws of 1 x $500.00 prize. Prizes will be drawn in the months of;

4.2.1. August 2024 for entries received in July 2024;

4.2.2. September 2024 for entries received in August 2024; 

4.2.3. October 2024 for entries received in September 2024; 

4.2.4. November 2024 for entries received in October 2024; 

4.2.5. December 2024 for entries received in November 2024;

4.2.6. January 2025 for entries received in December 2024;

4.2.7. February 2025 for entries received in January 2025;

4.2.8. March 2025 for entries received in February 2025; 

4.2.9. April 2025 for entries received in March 2025; 

4.2.10. May 2025 for entries received in April 2025; 

4.2.11. June 2025 for entries received in May 2025; 

4.2.12. July 2025 for entries received in June 2025

5. Prize Draw:

5.1. The prize draws will be conducted on the first Wednesday of each new month during the period July 2024 to July 2025 for entries from the preceding month at 11 am at 66 – 76 Parramatta Road, Lidcombe NSW.

5.2. At the prize draw the Promoter will conduct a random draw of one (1) entry from all entries in the prize draw barrel that comply with these terms and conditions from the relevant month of the promotion period to determine the winners of the Prize.

5.3. The prize winners will be notified by telephone and in writing of their prize.

5.4  The prize winner’s prize/s can only be redeemed by the prize winner from Gillen Motors Pty Ltd.
6. Publication: 6.1 The prize winners’ names will be published on the Phil Gilbert Motor Group website here on or after each draw takes place. 
7. Prize Redraw:

7.1. If any of the prizes remain unclaimed three months after each draw, despite all reasonable efforts to contact the prize winner, the prize will be forfeited and a further draw will be conducted by the Promoter for any unclaimed prize(s) at 11 am at 66 – 76 Parramatta Road, Lidcombe NSW.

7.2. In any redraw situation, the prize winner/s will be notified by telephone and in writing of their prize.

In any redraw situation, the prize winners’ names will be published on the Phil Gilbert Motor Group website here after the draw.
8. Winner Publicity 8.1 The Promoter reserves the right and licence to use prize winners’ name, suburb, photographs, images and likeness for the purpose of promoting and advertising Gillen Motors Pty Ltd unless a written request for anonymity is received from the prize winner.