Frequently Asked Questions

• QWhat does the payment of the online deposit mean?

  The payment of the deposit means that You have purchased this vehicle at the “advertised price” including government fees and charges.  You now have 48 hours to enter into a written contract with Phil Gilbert Hyundai (“Us/We”) to document the purchase of the vehicle and to provide Us with a copy of your Driver’s licence. You must act within 48 hours of payment of the deposit or We will rescind the contract.  

  The “advertised” price is the price for which the vehicle was advertised when You paid the online deposit. The advertised price includes all government fees and charges. The advertised price does not include any additional accessories that You choose to add. Any additional accessory purchases will be itemised in the New or Used Vehicle purchase contract and added to the advertised price to make the purchase price, the final price You agree to pay. 

  If You wish to purchase more than one vehicle, You will need to pay a deposit in respect of each vehicle You wish to purchase.  

• QWhat do I have to do within 48 hours of the payment of the online deposit to complete the purchase?

  You must enter into a New or Used Vehicle purchase contract with Us to purchase the vehicle at the purchase price, being the advertised price, including any government fees and charges and plus the cost of any accessories You choose to add.  

  To enter into a New or Used Vehicle purchase contract within 48 hours of the payment of the online deposit You must take these steps; 

  • sign a New or Used Vehicle purchase contract provided by Us; and  
  • provide Us with a copy of your Driver’s licence.  
• QWhat if I choose not to proceed to complete the purchase of the vehicle?

  Should You fail to enter into a New or Used Vehicle purchase contract with Us within 48 hours of the payment of the online deposit, We will rescind the contract, and We will refund your online deposit to You.  

  In the case of You failing to enter into a New or Used Vehicle purchase contract with Us within 48 hours of the payment of the online deposit, your online deposit will be refunded to You.  The online deposit can only be refunded to You by a direct credit to an Australian bank account held in your name.   

  To enable your online deposit refund to be processed You will need to provide Us with BSB and account details of an Australian bank account in your name. The refund will usually occur within 5 business days of your account details being provided to Us. 

• QWhat terms and conditions apply to the Vehicle purchase contract?

  They are detailed in the New or Used Vehicle purchase contract and will be provided to You by Us.  

Back to top