If you would like to make a complaint or pass on some feedback, please use one of the following options;
- Contact one of our Guest Experience Consultants on (02) 9735 8400;
- Send an email to our Guest Experience Team on firstname.lastname@example.org;
- Send a letter addressed to the Dealership Experience and Compliance Manager, Phil Gilbert Motor Group, PO Box 113, LIDCOMBE NSW 1825;
- By logging your complaint in the form below
You can expect to receive a prompt and courteous response to your complaint or feedback. We aim to respond to your complaint within one business day of receipt and we will keep you informed of the progress of our investigations. Please give us a chance to “make it right” for you.